Frequently Asked Questions
Everything you need to know about your favorite footwear.
How do I find my perfect fit?
We recommend checking our size guide available on each product page. Since our juttis are handcrafted, they may feel snug initially but will stretch and mold to your feet within a few wears.
What is your return and exchange policy?
We offer a 7-day exchange and return policy for unworn items in their original packaging. Please note that personalized or final sale items are not eligible for return.
How long will it take to receive my order?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-12 business days depending on the destination and customs clearance.
Are Fizzy Goblet products vegan-friendly?
We offer a wide range of styles made from high-quality fabrics and synthetic materials. Please check the 'Product Details' section on individual items to confirm if they are leather-free.
Do you offer international shipping?
Yes, we ship our handcrafted collections worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
How should I care for my handcrafted shoes?
To keep your shoes looking new, we recommend dry cleaning only. If they get wet, let them air dry naturally and store them in the muslin dust bag provided to prevent fading.